Managed Services & Outsourcing

Our managed services package include the following:

Network/Desktop/Server Management & Support

  • Help Desk phone and remote support
  • Network, Firewall, Internet Connectivity and Server Management
  • Remote monitoring of critical servers and general uptime
  • Malware and Anti-Virus management
  • Hardware/Software procurement and third party vendor management
  • Off-site nightly backups and storage
  • Software licence management
  • Systems design and consultation
  • After hours, weekend/holiday support

Disaster Recovery and Business Continuity Plan

  • Provision of failover site/equipment to minimize user downtime
  • Restore of back-ups to local / on-site storage provider
  • Recovery /repair of critical servers in the event of failure

All managed support packages include a performance guarantee in which we contract with you a service level agreement (SLA) guaranteeing our response.

Contact us for details and pricing.