Cyber security risks are at the highest point it’s ever been. Cyber criminals are using now sophisticated techniques to hack into your account. Although considered a 2-factor-authentication method, SMS one time codes are not the most secure as they can be spoofed.
We have been using Microsoft Authenticator for years and find the service very convenient. We strongly suggest moving all your users 2FA to the Microsoft Authenticator App. Contact us now to schedule an appointment.
https://www.pcmag.com/opinions/leave-sms-authentication-behind-get-an-authenticator-app